HOLIDAY shipping

Make sure your carefully selected gifts are delivered in time for Christmas.
Check below for the last dates to order by and our returns policy over the Christmas period.

(Dates apply when an order is placed before 2pm)

Shipping Method Last Date to receive by Christmas
International and APO/FPO Delivery December 10th
UPS and USPS Standard December 17th
Ship to Store/Click and Collect December 21st
3 Day Delivery December 21st
2 Day Delivery December 22nd
US Next Working Day December 23rd
   

 

HOLIDAY RETURNS POLICY

Online

Purchases made on Jigsaw-london.com or as a postal sale from a Jigsaw store between Friday, November 13th and midnight on Sunday, December, 14th may be refunded at any time before midnight on Wednesday, January 13th, 2016. If you purchase after December 14th, our usual return policy applies. Any item found to be faulty upon inspection by a member of Jigsaw staff will be refunded. You'll need your web order paperwork as proof of purchase.. Please return faulty goods as soon you become aware of the fault.

In store

Purchases of full-price items from standalone Jigsaw stores between Friday, November 13th and midnight on Thursday, December 24th can be returned until Wednesday, January 13th 2016 with presentation of a receipt or proof of purchase. Items can only be refunded onto the card they were purchased with, otherwise an exchange will be offered. Please note, only an exchange can be offered upon presentation of a Gift Receipt only. Any item found to be faulty upon inspection by a member of Jigsaw staff will be refunded. Please return faulty goods as soon you become aware of the fault.

Please note that our returns policy will revert to the standard 14-day period for items purchased on or after December 25th , 2014 or as per the Sale returns policy if applicable.